Questions & Answers

FAQ

I'm Neese — a fine artist and illustrator specialising in traditional watercolour. Below are answers to some of the most common questions from private customers and business or brand enquiries.

Commissioning Artwork

Do you take personal commissions?+

Yes. I offer a range of commission options for personal artwork, gifts and other bespoke pieces. You can browse the available commission listings to find the option closest to what you have in mind.

If your idea doesn't fit one of the listed options, you're welcome to contact me before ordering and I'll let you know what I can offer, along with a custom quote where appropriate.

What affects the price of a commission?+

Pricing depends on the specific commission and can vary according to factors such as:

  • Size
  • Number of subjects or characters
  • Composition and level of detail
  • Backgrounds or scenery
  • Type of artwork and medium

Each commission listing provides the relevant pricing and available options.

What do I need to provide for a commission?+

This depends on the type of commission, but I will usually need suitable reference photographs and information about what you would like the artwork to represent.

You don't need to have everything worked out before contacting me. If you're unsure which references or information would be most useful, I'm happy to advise you.

You can also use the personalisation box on each commission listing to provide comments and upload your reference photographs.

How much creative input do I have in a commission?+

You are welcome to bring your own ideas, references, interests, memories and characters to your commission. I'm also happy to explore new subjects and try something outside my usual themes.

Each commission is, however, created in my own artistic style and approach, rather than simply reproducing a list of requested elements. My work has a distinctive traditional watercolour style, with an emphasis on fine-art detail, elegance and a cohesive composition.

My role is to take your ideas and develop them into an artwork that feels natural within my style. I may suggest different ways of incorporating certain ideas, or recommend focusing on the elements that work best together visually.

If you have an idea in mind but aren't sure how it could translate into my style, please get in touch. I'm always happy to discuss your concept and find an approach that feels personal to you while remaining true to my artwork.

Can I request a particular art style?+

You are welcome to discuss the feeling, subject or visual direction you have in mind, but commissions are created in my own established artistic style.

I'm happy to explore new subjects and adapt my approach to suit a project, but I don't reproduce another artist's style or completely change my artistic approach for an individual commission.

If your project requires a very different style of artwork, please contact me first so I can let you know whether it is something I can offer.

How do you create your commissions?+

Each commission begins with a discussion about the artwork and the information and references you provide.

I then develop the composition and create the artwork using the agreed medium and approach. The exact process varies depending on the type of commission.

Where included, commissions have sketch and approval stages at different points during development. The specific stages included in your commission will be explained in the relevant listing and listing images.

What is your process for creating a watercolour painting?+

My watercolour paintings begin with planning the composition, including the placement of the subjects, light and shadows.

I then build the painting gradually in layers, allowing the paper and paint to dry between stages. This creates depth, atmosphere and detail while allowing me to carefully develop the final piece.

The process varies from painting to painting, particularly for more complex compositions and portraits.

You can see more of this process on my Inside the Studio page.

Can you include backgrounds or scenery?+

Yes. Simple backgrounds may be included depending on the commission, while detailed environments, scenery or more elaborate settings may require a separate option or additional fee.

You can view the Backgrounds & Scenery add-on for details.

If you have a particular setting in mind and aren't sure which commission option would be suitable, please contact me before ordering.

How long does a commission take?+

The estimated creation time depends on the type and complexity of the commission and will be stated in the relevant listing or discussed with you before the order is accepted.

Depending on the commission, you may also be able to select a production speed at checkout:

  • Standard Commission — 3–7 weeks production
  • Priority Commission — dispatch within 14 days
  • Premium Priority Commission — dispatch within 7 days

Whichever speed you choose, this refers to the production timeframe — your artwork always ships the next business day once it has actually been completed, and a tracking number is provided.

If you have a specific deadline, please contact me before ordering so I can confirm whether it is achievable.

Please remember that creation time, dispatch time and delivery time are separate.

Can I see the artwork before it is finished?+

Yes. Where the relevant stages are included in your commission, I will keep you involved throughout the key stages of development.

This may include approval of the initial sketch and composition, followed by approval of the finished lineart before I begin the painting stage.

Once the artwork is complete, I will provide a photograph for you to confirm before it is dispatched.

The exact approval stages included will depend on the commission you have ordered and will be explained in the relevant listing.

Can I request changes to my commission?+

Any included revisions will be stated in the relevant commission listing.

Revisions are intended for reasonable adjustments within the agreed concept. A request to substantially change the composition or original brief after work has begun may require an additional charge or may not be possible, depending on the stage of the artwork.

Can I commission something as a gift?+

Absolutely. Commissions can make very personal gifts for birthdays, anniversaries, Christmas and other special occasions.

If the artwork is intended for a particular date, please contact me before ordering so I can confirm whether the creation and delivery timeframe is suitable.

About the Artwork

Will my commission have your signature on it?+

Yes. My signature is included on original commissioned artwork as part of my normal artistic practice.

You will also receive a unique Certificate of Authenticity with your original artwork.

Will I receive a digital file of my commission?+

Not as standard. A physical commission does not automatically include a digital reproduction of the artwork.

If you have a specific need for a digital file, please contact me before ordering. Digital deliverables for commercial or other agreed uses are handled separately.

Can I use my commissioned artwork commercially?+

Personal commissions are intended for personal use and display only. Purchasing an original artwork does not transfer copyright or commercial reproduction rights.

For commercial projects, please see the Business & Brands section below.

Can I share my commissioned artwork online?+

Yes. You are welcome to share photographs of your physical artwork for personal purposes.

Please do not reproduce, edit, redistribute, sell or commercially exploit the artwork itself without permission.

How are your prints made?+

My prints are high-quality reproductions of my original artwork, produced using carefully selected professional materials and papers.

I test my materials and printing methods to ensure that the colours and details of the original artwork are reproduced as accurately as possible.

What materials, brushes and paints do you use?+

I use professional-grade artist materials from a range of trusted brands rather than relying on one particular manufacturer.

I choose materials according to the requirements of each piece, with quality and suitability taking priority over the brand name.

Where are the frames in your product photographs from?+

The frames shown in some product photographs are unique vintage or antique pieces from my personal collection. They are used to complement the artwork in photographs and are not for sale.

Unfortunately, I am also unable to source or provide similar frames.

Do you offer painting lessons or tutorials?+

Not currently. My focus is on creating artwork, fulfilling commissions and developing my own artistic practice.

I do share process clips, speed paintings and behind-the-scenes content online, and I may explore more educational content in the future.

Where can I follow your work?+

You can follow me on my social media channels for new artwork, process videos, behind-the-scenes content and updates.

You can find my current social links through the links on this website.

Shipping & Orders

Do you ship internationally?+

Yes, I ship to most countries worldwide.

Shipping options and costs are calculated at checkout based on your destination and order. Free UK delivery and any applicable free international delivery thresholds are shown at checkout.

How quickly are orders dispatched?+

Ready-made items are normally dispatched within the timeframe stated in the relevant product listing.

Commissioned artwork follows the creation timeframe agreed for the commission, after which it is prepared and dispatched.

Please note that creation time (for commissions), dispatch time and delivery time are separate, and delivery estimates are not guaranteed.

How can I track my order?+

If your chosen shipping service includes tracking, your tracking information will be provided once your order has been dispatched.

Please use the tracking information provided in your dispatch confirmation to check the latest delivery updates.

If your selected shipping service does not include tracking, a tracking number will not be available.

What is your returns policy?+

Please see my Returns & Cancellations Policy for full information about returns, cancellations, damaged items and other circumstances.

What is your shipping policy?+

Please see my Shipping Policy for full information about delivery options, dispatch, international orders, tracking and delivery issues.

Getting Started

Do you work with businesses and brands?+

Yes. I'm open to selected commercial projects and collaborations where the artwork is a good fit for my artistic practice.

Commercial work may include areas such as publishing, book illustration, music artwork, product artwork, promotional campaigns and brand illustration.

What should I include in a business enquiry?+

The more information you can provide, the more accurately I can assess your project and advise you on the appropriate approach.

Please include, where possible:

  • Who you are and what your business or organisation does
  • What the artwork is for
  • What you would like me to create
  • Where and how the artwork will be used
  • Your intended timeline or deadline
  • Any relevant dimensions, specifications or production requirements
  • Any references or supporting material

For larger or more detailed projects, I may ask for additional information before providing a quotation.

How do I start a business or brand project?+

Please contact me with your project details and intended use.

For larger projects, I may ask you to complete a more detailed enquiry form so I can properly assess the scope before providing a quotation.

Licensing & Commercial Use

Can you create artwork for commercial use?+

Yes. Commercial projects are quoted separately and include agreed usage or licensing terms based on the project and intended use.

Commercial usage must be agreed in writing before the artwork is used commercially.

Can I use an existing NeeseDraws artwork for my brand or product?+

Existing artwork is not available for commercial licensing as standard.

If you are interested in using my artwork commercially, please contact me with details of your proposed use. In most cases, commercial collaborations involve creating a new piece specifically for the project.

Who owns the copyright to commissioned artwork?+

Purchasing an original artwork or commission does not automatically transfer copyright.

Copyright and commercial usage rights remain separate from the purchase of the physical artwork unless different terms have been specifically agreed in writing.

Can I buy exclusive rights or a copyright transfer?+

Exclusive usage, extended licensing or copyright transfer may be considered for suitable commercial projects, but these are separate arrangements and must be discussed and agreed before the project begins.

Can you provide digital files for commercial projects?+

Yes. Where a digital file or high-resolution reproduction is required as part of a commercial project, this can be discussed as part of the brief.

The required file format, resolution, dimensions and other specifications should be provided before the artwork is created.

Project Scope & Logistics

Can you work with publishers?+

This is considered on a case-by-case basis.

Please contact me with details of your project, including the artwork required, intended use, specifications and deadline, so I can assess whether it is a suitable fit.

Can you create multiple illustrations or larger projects?+

Yes. Larger projects and multiple-image commissions are assessed individually.

Pricing and timelines will depend on the number of artworks, complexity, specifications, intended use and overall scope of the project.

Do you accept urgent commercial projects?+

Urgent projects may be possible depending on my existing schedule and the scope of the work.

Please contact me before assuming a particular deadline can be accommodated. Rush fees may apply where additional scheduling is required.

Can I request a particular style for a commercial project?+

Commercial projects can involve different subjects and creative requirements, but the artwork is created within my established artistic approach.

If your project requires a substantially different visual style, please discuss this with me before commissioning so I can confirm whether it is something I can offer.