Terms of Service

Last updated: 17 August 2026

These Terms of Service govern your use of the NeeseDraws website and your purchase of products and services from NeeseDraws.

By using this website or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use the website or place an order.

Nothing in these Terms affects any statutory rights you have under applicable consumer law.

1. About NeeseDraws

NeeseDraws is an independent art business specialising in original artwork, traditional watercolour art, prints, personalised artwork and commissioned pieces.

Throughout these Terms, “I”, “me”, “my” and “NeeseDraws” refer to the business operating this website.

2. Products, artwork and presentation

I make and prepare my artwork and products with care. Because many products contain handmade or traditionally painted elements, minor variations may occur between individual items.

Colours may also appear slightly different depending on your monitor, screen settings, lighting and other display conditions.

Product photographs and descriptions are provided to give you an accurate representation of the product, but photographs should not be interpreted as a guarantee that every physical item will appear completely identical to an image displayed on a screen.

Where a product is described as handmade, hand-painted, original or otherwise individually produced, natural variations are part of its character and are not automatically considered defects.

Unless a product is specifically described as including a frame, all artwork and prints are supplied unframed. Frames, mounts, stands, props and other display accessories shown in product photographs are for presentation purposes only and are not included in the purchase unless expressly stated in the individual product listing.

Please refer to the individual product listing for details of exactly what is included with your purchase.

3. Orders and acceptance

Placing an order constitutes a request to purchase the selected product or service.

An order is not considered accepted until I have accepted the order and/or begun processing it, as applicable.

I reserve the right to decline or cancel an order where reasonably necessary, including where:

• a product has been incorrectly listed or priced;

• there has been an obvious technical or payment error;

• I reasonably suspect fraudulent or abusive activity;

• the requested work cannot reasonably be completed;

• a customer has provided insufficient or inappropriate information for a personalised or commissioned order; or

• accepting the order would require me to breach applicable law or another legal obligation.

If I cancel an order before it has been fulfilled, any payment taken for that order will be refunded as appropriate.

4. Pricing and payment

All prices displayed on the website are stated in pounds sterling unless otherwise indicated.

Prices may be changed at any time, but a price change will not affect an order that I have already accepted, except where an obvious pricing or technical error has occurred.

Payment must be successfully completed before an order is processed, unless otherwise agreed in writing.

5. Copyright and intellectual property

All original artwork, illustrations, paintings, designs and creative content produced by NeeseDraws remain protected by copyright and other applicable intellectual-property rights.

This includes, but is not limited to:

• original paintings and drawings;

• digital artwork and illustrations;

• prints and print designs;

• commissioned artwork;

• personalised artwork;

• product designs and concepts;

• photographs and product photographs;

• website graphics;

• videos and other audiovisual content;

• written content and product descriptions;

• logos, branding and trade names; and

• the arrangement and presentation of content on this website.

Unless expressly agreed otherwise in writing, purchasing a physical artwork, print, product or commission does not transfer copyright or intellectual-property rights to the purchaser.

You own the physical item you purchase, subject to any applicable legal rights, but you do not acquire the right to reproduce, commercially exploit, manufacture copies of, licence, distribute or otherwise use the underlying artwork or design without my written permission.

Third-party intellectual property and referenced fictional works

Some NeeseDraws artwork may be inspired by, reference or depict characters, settings, themes or other elements associated with fictional universes, entertainment franchises, games, books or other third-party intellectual property.

I do not claim ownership of any third-party characters, fictional universes, trademarks, logos, names or other intellectual property belonging to their respective owners. Any such rights remain with their respective copyright, trademark or other intellectual-property owners.

Where a third-party name, franchise or other reference appears in a product title, description, tags or other website content, it may be used to identify or describe the subject, inspiration or context of the artwork. Such references do not indicate that NeeseDraws is affiliated with, endorsed by, sponsored by or officially connected with the relevant rights holder unless expressly stated otherwise.

The copyright claimed by NeeseDraws relates to my own original artistic work and creative expression, including the particular composition, execution, painting, illustration, interpretation and other original elements created by me. It does not extend to intellectual property that belongs to a third party.

Any use of third-party intellectual property is intended to be undertaken only to the extent permitted by applicable law, including any applicable copyright exceptions, limitations, defences or other lawful uses.

Nothing in these Terms is intended to assert ownership of, or transfer rights in, third-party intellectual property.

At the same time, the fact that an artwork depicts, references or is inspired by a third-party character or fictional work does not give any person permission to copy, reproduce, trace, photograph for reproduction, commercially exploit or otherwise reproduce my particular artwork or original artistic execution.

All third-party trademarks, names and intellectual-property rights remain the property of their respective owners.

6. Prohibited copying and reproduction

You must not, without my prior written permission:

• copy or reproduce my artwork or designs;

• reproduce my artwork onto merchandise or other products;

• manufacture products based on my artwork or designs;

• trace, redraw or recreate my artwork for commercial purposes;

• use my artwork as a template, pattern or production reference for competing products;

• reproduce, sell, licence or commercially exploit my artwork;

• remove copyright notices, watermarks or identifying information;

• use website images to create derivative commercial products; or

• reproduce or redistribute content obtained from this website.

This applies whether copying is carried out manually, photographically, digitally, electronically or through automated processes.

7. Commercial copying and competing products

My products, artwork and designs may not be copied or used as the basis for creating products that compete with NeeseDraws.

This includes reproducing or substantially imitating the distinctive creative elements, appearance, composition or design of my products and then manufacturing, marketing, distributing or selling the resulting products.

Using my website, product photographs, artwork or other content as a reference does not grant permission to reproduce the resulting design commercially.

If you wish to reproduce, license or commercially use any of my artwork or designs, you must obtain my express written permission before doing so.

8. Website use, bots, scraping and automated access

The website and its content are provided for legitimate personal browsing and purchasing purposes.

Unauthorised automated access to this website for the purpose of copying, extracting, collecting, analysing, cataloguing, monitoring or reproducing my creative content is prohibited.

Without my prior written permission, you must not use or deploy:

• bots;

• crawlers;

• spiders;

• scrapers;

• automated browsing tools;

• data-extraction tools;

• data-mining systems;

• automated agents;

• AI agents; or

• other automated systems

to access or interact with this website for the purpose of collecting, reproducing, analysing or exploiting its content.

This includes attempts to:

• systematically download artwork or images;

• collect product photographs or designs;

• extract product descriptions or other website content;

• create databases or datasets containing my content;

• catalogue my products for commercial purposes;

• identify products or designs for the purpose of creating competing products;

• reproduce or redistribute content obtained from the website; or

• circumvent technical measures intended to restrict access to website content.

This prohibition applies whether the activity is continuous, periodic, intermittent or carried out as a one-off operation.

Ordinary technical processes necessary for the website to function, legitimate accessibility tools, and search-engine indexing that I have not specifically prohibited are not intended to be restricted by this clause.

I reserve the right to block, restrict, challenge or otherwise limit access from automated systems or other traffic that I reasonably believe is inconsistent with these Terms.

9. Artificial intelligence and machine learning

My artwork, photographs, designs, written content and other creative material are not provided for use in the development, training, testing, fine-tuning or improvement of artificial-intelligence or machine-learning systems.

Unless I have expressly granted written permission, you must not:

• use my artwork or images as training data;

• upload my artwork to datasets used for AI or machine-learning purposes;

• use my artwork as input material for training or fine-tuning an AI model;

• use automated systems to collect my artwork for AI-related purposes;

• use my artwork to develop or improve image-generation or other generative systems;

• create datasets, embeddings, feature libraries or similar machine-readable collections from my artwork;

• use my artwork to test, benchmark or improve an AI system where that use involves unauthorised copying or exploitation of the work; or

• use AI or automated image-generation systems to reproduce or commercially imitate my artwork or designs.

I reserve all rights in my creative works in relation to such uses to the fullest extent permitted by applicable law.

Nothing in these Terms is intended to restrict a use that cannot lawfully be restricted under mandatory applicable law.

10. Personalised and commissioned artwork

Personalised and commissioned artwork is created specifically according to information, references and instructions supplied by the customer.

By ordering a personalised or commissioned piece, you confirm that the information and reference material you provide is accurate and that you have the necessary permission to provide material to me for the purpose of completing the order.

Commission-specific terms, including the applicable timeframe, revision allowance, size, price and other agreed requirements, form part of the agreement for that commission.

The relevant commission listing should therefore be read together with these Terms before placing an order.

11. Customer-supplied images and materials

Where you provide photographs, artwork, logos, names, text or other material for use in a personalised or commissioned piece, you remain responsible for ensuring that you have the necessary rights or permission to provide that material for the requested purpose.

You must not knowingly provide material that infringes another person's copyright, trademark, privacy rights or other legal rights.

I reserve the right to refuse to use material where I reasonably believe that doing so could create legal or other serious issues.

12. Revisions and approvals

Commission customers receive the number of revisions stated in the relevant commission listing.

Once the agreed revision allowance has been used, additional changes may incur an additional charge or may not be possible depending on the stage and nature of the artwork.

Where a customer requests a change that I have specifically advised against because of artistic, technical or material limitations, I will explain the potential consequences before proceeding.

If the customer nevertheless instructs me to proceed with the requested change, the resulting outcome will not automatically constitute a defect merely because it reflects the customer's own requested alteration.

Customers are responsible for carefully reviewing information, references and approvals they provide.

13. Right to refuse certain requests

As an independent artist, I reserve the right to decline a commission, personalisation request or other creative service where I reasonably consider that the requested work:

• is unsuitable for the service offered;

• cannot reasonably be completed to an acceptable standard;

• requires unlawful use of another person's intellectual property;

• involves content or instructions that I am not comfortable producing;

• creates an unreasonable legal or commercial risk; or

• falls outside the scope of the service advertised.

Where I decline an order before work has commenced, any payment taken will be refunded as appropriate.

14. Shipping and delivery

Information concerning processing times, dispatch, delivery estimates, postal services, tracking, delays and priority processing is provided in the Shipping Policy.

Where a “Skip the Queue” or other priority-processing option is offered, this relates to the priority given to processing or dispatching the order. It does not constitute a guarantee of faster delivery by the postal or courier service.

I cannot control the operation, routing, processing times or delivery performance of third-party postal and courier services.

15. Returns and refunds

Returns, cancellations, refunds, damaged goods and defective or incorrect items are dealt with under the Return & Refund Policy.

Nothing in these Terms removes or restricts any statutory consumer rights that apply to your purchase.

16. Website availability and external circumstances

I make reasonable efforts to keep this website available and accurate, but I cannot guarantee that the website will always be uninterrupted, error-free or available.

I am not responsible for delays, failures or circumstances beyond my reasonable control, including failures affecting third-party payment providers, hosting services, website infrastructure, postal services, courier services, internet services or other external providers.

This does not affect any legal rights you may have where applicable law places responsibility on me.

17. Limitation of liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

Subject to that, I will not be responsible for losses that:

• were not reasonably foreseeable;

• arise from circumstances outside my reasonable control; or

• result from a customer's misuse of a product or failure to follow reasonable instructions.

Nothing in these Terms limits your statutory rights or any liability that cannot legally be excluded or limited.

18. Changes to these Terms

I may update these Terms from time to time to reflect changes to my business, website, products, services or applicable legal requirements.

The version applicable to an order will generally be the version in effect when the order was accepted, unless a change is required by law.

The current version will be made available on this website.

19. Governing law

These Terms are governed by the laws of England and Wales.

If you are a consumer, you will also retain any mandatory rights and protections provided to you by the laws that apply to you and that cannot lawfully be excluded by these Terms.

20. Statutory rights

Nothing in these Terms is intended to exclude, restrict or replace any rights you have under applicable consumer-protection, copyright or other applicable law.

Where a provision of these Terms conflicts with a mandatory legal right, that legal right will take precedence.

If you have any questions about these Terms, please contact me using the contact details provided on this website.